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Tailored NDIS Supports in Melbourne & Victoria

We provide NDIS support services including one-to-one support, group day programs, and short-term accommodation (STA)/respite for children, youth, and adults on the NDIS or with Child Protection involvement. Our approach blends professional care with adventure and fun, making the journey toward your goals exciting and engaging.

One-to-One Support

Connect with your community and reach your personal goals with experienced support workers. We’ll work side-by-side with you to build independent living skills, develop routines, and step confidently into new experiences.

Paylos Adventures Support 1:1

Short Term Accommodation (STA)/ Respite

Take part in our short-term accommodation adventures designed for children, youth, and adults. From the Victorian High Country to coastal retreats, every trip combines fun, safety, and skill-building. Families can rest assured knowing their loved one is cared for in a supportive, engaging environment.

Paylos Adventures Action shot - outdoor adventure

Group Day Programs

Our social support services bring participants together in inclusive, uplifting group programs. We create safe spaces to make friends, practise teamwork, and build social confidence through activities that are as fun as they are empowering.

Paylos Adventures Action shot - outdoor adventure
Paylos Adventures | Support working talking to client sitting down at a campfire
Paylos Adventures People having fun hanging from the side of a 4WD at a mud trail
Paylos Adventures support working cooking BBQ with client

NDIS Support Services Melbourne – Tailored for Every Individual

As a local provider, we proudly deliver NDIS support services in Melbourne and across Victoria. Every participant has unique needs and aspirations, so our programs are designed to reflect that.Whether you’re seeking one-on-one mentoring, group-based learning, or adventure-driven STA trips, we’ll help you unlock your full potential.

Our team supports skill-building in daily life while creating opportunities for fun, exploration, and growth.While many providers focus only on traditional indoor activities, Paylos Adventures offers flexibility. Our services can take place indoors or outdoors, always with an adventure theme.

We believe participants should feel empowered, supported, and inspired as they build independence, social skills, and confidence.At Paylos, professionalism meets creativity - so achieving your NDIS goals becomes enjoyable, memorable, and life-changing.

324+
People have been supported by Paylos
320+
Moments of growth where participants stepped outside their comfort zones to embrace new experiences
67+
Trauma informed role models providing positive guidance

Frequently Asked Questions

What if I don't have an NDIS plan?

At Paylos, we understand that funding options can vary. While we are a registered NDIS provider, our services can also be funded by other organisations such as DFFH (Department of Families, Fairness and Housing), Child Protection, VACCA (Victorian Aboriginal Child Care Agency), or any other community service organisation on a fee-for-service basis. 

Are support workers available outside standard hours for special events or emergencies?

Yes, our support workers are available 24 hours a day, 7 days a week, 365 days a year. For support sessions outside standard hours (later than 10pm or earlier than 6am), we recommend booking with as much notice as possible.

This allows us to prepare the staffing pool for those specific hours and ensure that we can meet your unique support needs. For more information or to make arrangements, feel free to reach out to our bookings department.

Can I Use NDIS Funding for Holidays or Tourist Travel?

No, the NDIS is not intended for holidays or tourist travel. Its primary purpose is to provide temporary respite for participants and their informal supports, ensuring compliance with NDIS guidelines.

Under these rules, NDIS funding cannot cover:

• Cruises, holiday packages, airfares, or passports and visas.

• Accommodation or travel expenses for family members or support workers.

• Admission to theme parks, concerts, sporting events, or conferences.

• General living costs, like meals, unless they are included in an STA package (e.g., in a group or centre-based setting).

If you require assistance during a holiday, you can use your regular NDIS-funded supports to help with tasks related to your plan goals. However, the associated holiday costs (e.g., travel, accommodation, and food) would need to be covered out-of-pocket.

What services do you provide?

At Paylos, we specialise in empowering people to reach their full potential, and we do this in 3 main main ways;

Short-Term Accommodation (STA): Capacity-building stays at our 37-acre property, focused on fostering independence and social connections.

Group Day Programs: Engaging community-based activities to build skills, explore interests, and connect socially.

One-to-One Supports: Personalized assistance to develop life skills, achieve goals, and thrive in everyday settings.

Are you a NDIS Registered provider?

Yes, Paylos is a registered NDIS provider. This means we meet all the compliance and quality standards set by the NDIS to deliver safe and high-quality services to participants.

Whether you’re looking for Short-Term Accommodation (STA), Group Day Programs, or One-to-One Supports, we can tailor our services to your NDIS plan goals. If you’d like to learn more about how our services align with the NDIS, feel free to get in touch!

The Person I’m thinking of referring has Behaviours of Concern, is Paylos a suitable provider?

Yes, Paylos may be a suitable provider, depending on the individual’s needs and circumstances. Our team is experienced in supporting participants with a range of Behaviours of Concern. We take a person-centered approach, working closely with participants, their families, and support networks to develop tailored strategies that promote safety, positive outcomes, and personal growth.

Before we begin services, we conduct a comprehensive intake and risk assessment to ensure we can meet the participant’s needs effectively. If additional support or specialised expertise is required, we collaborate with other professionals to provide the best possible care.

Contact us to discuss the individual’s specific needs and explore how Paylos can assist.

Paylos Adventures Luke Wilson HeadshotPaylos Adventures Kat HeadshotPaylos Adventures Staff Heradshot
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Paylos Adventures support working carrying client
Paylos Adventures person feeding the campfire
Paylos Adventures support working helping client with kitchen appliance
Paylos Adventures Luke Wilson HeadshotPaylos Adventures Kat HeadshotPaylos Adventures Staff Heradshot

Getting Started

Starting your support with Paylos is simple. Whether you’re ready to begin now or would like to talk things through first, we’ll guide you every step of the way.
Our Simple Process:
1. Enquire
2. Plan Match
3. Start Support

Express Signup

If you’ve watched our videos and feel confident moving forward, you can begin straight away. You, a parent, or a support professional (such as a Support Coordinator) can complete our secure online paperwork.
  • Fully digital and easy to complete
  • Can be filled out by you or on your behalf
  • No obligation to proceed
Start Online Enquiry
Once submitted, our team will be in touch to arrange your first sessions.

Request More Info

If you’d like more information or have questions before deciding, we’re here to help.
  • You can call us, or we can call you
  • Speak over the phone or meet in person
  • Get answers to any questions or concerns
  • Complete the paperwork together when you’re ready
Call or TXT: 0448 694 470
There’s no pressure — we’ll move at a pace that feels right for you.
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